services

Delhivery’s aim is to build the operating system for commerce in India. We provide parcel transportation, warehousing, freight, reverse logistics, cross-border and technology services to over 3500 customers including all of India’s largest e-commerce companies and leading enterprises. Our supply chain platform and logistics operations bring flexibility, breadth, efficiency and innovation to our customers’ supply chain and logistics operations. Our operations, infrastructure and technology enable our customers to transact with us and our partners at the lowest costs.

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partner

As part of our vision we also aim to enable businesses and individuals across India with tools to participate in the huge digital supply chain opportunity of the future. Over 5000 businesses have already partnered with Delhivery and have access to our infrastructure and technology, in order to extend the Delhivery fulfilment platform through their product and operations.

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Our Team

employee1

DR. KABIR RUSTOGI

Principal Scientist, Data Science

“After having spent several years in academia in the UK, I joined Delhivery in 2016 to lead the effort to build and expand Data Science capabilities within Delhivery. This gave me a very good opportunity to apply my earlier research in Optimisation Methods to real-world problems. Over the past couple of years, we have built cutting-edge AI/ML solutions for Address Geocoding, Maps, Network Design and Routing. As a researcher, it has been an incredibly satisfying journey to experiment, fail, learn, iterate and eventually create real impact at a very large scale."

employee2

AVNI GUPTA

Associate Product Manager, Product Strategy

“As an Associate Product Manager at Delhivery I work on core transportation systems - defining Delhivery’s geographic serviceability and designing core first mile and last mile transportation applications. I am currently working on creating real time financial reporting systems for the transportation business with direct visibility to our CFO. Interacting with different teams and approaching a problem statement from both tech as well as business perspective makes my work exciting. This has been a great learning experience with a very supportive team, where I’ve been able to always put my thoughts on the table and see them executed at scale.”

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Nikhil Vij

Director, Product & Strategy

“I have been working in Delhivery for over 2 years after having run my own start-up. At Delhivery I focus on one of our most complex problems - improving and scaling our hub and line haul network using technology. Dealing with rapidly increasing network scale, bringing in hundreds of partners into our operations, managing variability in geographical conditions and simplifying operations to efficiently provide a breadth of transportation services is a massive challenge. Delhivery is absolutely people-centric and I really enjoy the culture of intellectual curiosity here. The open and transparent work culture can be seen across the team and across all levels of seniority. Collaboration is key!”

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Vikas Kapoor

Vice President, Strategy

“I have always had a strong entrepreneurial streak and the process of building something from nothing has always excited me. I joined Delhivery in 2012 as one of the first team members. At Delhivery, I have built our first fulfilment center, scaled our entire partner program for alternate delivery and distribution, and now run the entire cross-border business vertical. Dealing with ambiguity on a daily basis and refining the problem statement to provide a clearer vision for my team, is the biggest challenge for me. This is what keeps me going as we carve out our success story.”

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Akash Kamble

Executive, Hub and Line-Haul Operations

“I have been working with Delhivery since 2016. My main responsibility is to maintain cut-off times for our line haul operations in an efficient manner and to ensure proper handling of documentation and labels, management of trip information and floor handling and safety of all the shipments that we receive. My colleagues refer to me as the 'Powerhouse' of hub operations. I am grateful for the opportunity Delhivery has given me to discover my skills and gain experience in the industry. I’m proud to be a part of the Delhivery growth story.”

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Lallawmzualli Ralte

Team Leader, Dispatch Center

“I joined Delhivery in 2017 as the first woman Team Leader in the company. My job requires me to run delivery center operations starting with load planning and division each morning, distribution to the entire field team and managing their delivery process through the day. This role has allowed me to improve my management skills. We are an all-woman team and are known to provide excellent customer satisfaction. Delhivery has become a part of our family and we are thankful for this opportunity.”

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Don John Thomas

Senior Director, Business Development

“I joined Delhivery in 2015 after several years at FedEx, and currently lead the P&L for the South region. I have enjoyed building a team from scratch, keeping them focused, motivated and aligned with our vision of leadership in the supply chain space. I have enjoyed working with a young team but also being able to leverage my experience and build a sustainable business from almost zero. The fact that every little thing we do adds up to the revolution in the logistics space is extremely gratifying for me. Delhivery gives you the opportunity to drive an initiative with complete ownership, freedom to make mistakes and learn from it.”

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Mithun Chakraborty

Director, Last Mile Management

“I joined Delhivery in 2014. The thing I appreciate the most about the company is that it has given me the opportunity to work in a fast, challenging yet pleasant multicultural environment. My journey has been filled with learning and growing within the organization. My hunger to learn has helped me progress from the role of a Field Executive to a Director that clearly shows that Delhivery encourages you to have a voice in your team no matter who you are. I look forward to 2018 and beyond!”

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Hunny Ghade

Senior Director, Technology & Product

“I joined Delhivery in 2012 as an Operations Associate. In the last 6 years I have setup and run Line-haul operations and been involved in every major phase of setting up our national transportation network. After 6 years in Operations, I moved to the Technology team where I am currently working on improving visibility, data quality, and process improvement directly with our CTO. Delhivery has a collaborative culture where the management is totally focused on the growth of the employees and the organisation.”

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Priyanka Rawat

Senior Associate, Control Tower

“After graduating from IP College, Delhi University, I joined Delhivery in May 2014 in the Customer Support team. There I learned about the processes of the company in detail. With this training in hand, I joined the First Mile team in 2015 through an Internal Job Posting and then moved on to the Control Tower team. I have had various chances to build my career here and this exposure has helped me gain experience and sharpen my skill set. Delhivery's flexible and open culture is what keeps me motivated.”