Please raise delivery related issues ONLY through our official website – https://www.delhivery.com/support/.
Any other customer care communication channel or contact numbers available on the Internet may be fraudulent. Please trust only the official modes of communication available on our website.
FRAUD AWARENESS DISCLAIMER
Please note that we have observed there are various methods used to defraud the public at large including Delhivery customers through communication made with the unauthorized use of Delhivery’s name and brand. The fraudsters are falsely presenting themselves as Delhivery employees, customer service representatives, or agents.
The purpose of such activities is to induce you to provide sensitive information or to pay a fee through a web-link or through other modes of communication. Please refrain from transferring any money or providing any details to such persons before verifying their authenticity. Delhivery or its representatives would never ask you to make additional payment for delivering any order.
You are strongly advised to use only our official website to communicate with Delhivery. Many contact numbers or web-links provided over the internet and claiming to be Delhivery customer care may be fraudulent.
If you believe you are the victim of fraud resulting from such activities, you may reach out to local law enforcement authorities. Delhivery shall not be held liable or responsible for any claims, losses, damages, expenses, or other inconvenience resulting from or in any way connected to these fraudulent activities. However, Delhivery may, at its discretion, take reasonable steps to support any legal proceedings initiated against individuals undertaking such fraudulent activities.