Frequently Asked Questions: Constellation
The program is an extension of the Delhivery pick-up and delivery network. We seek entrepreneurs willing to run their own parcel and freight pick-up and delivery business.
Anyone with the ability to set up basic necessary infrastructure and staffing to manage pick-up and delivery operations and with an understanding of their local geography is eligible to become a partner.
Between 12 to 15 days. After a thorough evaluation process, Delhivery picks a Partner who is appointed exclusively to the location of the partner’s choice.
Yes. If you choose to join the programme, you’ll need to provide a security deposit amount ranging from ₹2-5 lakhs (refundable without interest) or a bank guarantee. If you're a professional in the delivery business, it's likely that you already have the necessary infrastructure in place. If not, setting up the necessary requirements might incur initial start-up costs.
Yes, Delhivery will provide virtual and physical training. You’ll also have access to online training content for future reference.
Daily operations involve adhering to basic operational processes- receiving bags at centers, sorting of parcels, dispatching them to customers for successful deliveries along with reverse pick-ups from customers. Additionally, daily compliance on cash deposition and audits are mandatory. All status updates will be monitored using our technology platform.
No, this is not an exclusive program. You’re free to run other parallel businesses. Sub-franchising of operations, however, is prohibited and defaulters will invite strict action.
Payments are done on a per-parcel basis, every fortnight. The Delhivery team raises invoices, and upon acceptance by the partner, payments are processed further.
This varies by the partner. Reliable, long-term partners are encouraged to expand serviceability and take on larger areas.
This will be a permanent agreement, which is revised and renewed annually. Delhivery retains the right to terminate a contract with a partner subject to the partner not meeting required performance and compliance standards.
Still got questions? Write to us at firstname.lastname@example.org